Sport & Wellness · Scale-up · Brazil
Ongoing engagement — Advisory Board since 2022
How to scale a commercial operation that depended on the founder
Kokua Sport Care & Wellness was growing over 30% a year, but with a commercial operation concentrated in the founder and no structure to scale.
The core findings of the diagnosis
What was discussed and delivered
Commercial Policy 3.0
- Discount rules based on objective criteria
- Markup and payment and freight terms
- Two-level approval hierarchy
- End of case-by-case negotiation
2026–2028 Projection
- Excel financial model, 10 tabs
- Monthly and annual projection by channel
- Analysis of 12 SKUs and product mix
- Ranking of the top 30 B2B customers
- Integrated KPIs and diagnosis
Margin-Based Commission
- Rewards smart negotiation, not just volume
- Automatic simulator per order
- Aligned with the discount policy
- Documented gradual rollout
E-commerce Audit
- Technical performance and speed
- UX/UI and purchase funnel
- Site architecture and SEO
- Prioritized recommendations
Multi-year target (illustrative): 2–3× growth over the period, focused on B2B expansion and reducing seasonality.
* Illustrative figures, kept confidential.